The evening meal, was expensive for what it was however, this is a hotel of 4 stars and you would be expecting so.
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The steak was delicious. However as soon as we arrived for the meal, there was a party of four complaining of slow service and incorrect orders. This continued to happen to our experience, the waiter that first served us was friendly and our food order was delivered fast, we ordered a bottle of wine, which they firstly gave to the wrong table, and then found us- which was completely unprofessional but forgivable. I then ordered a soft drink, which he mentioned would take a while, which was confusing as to why, but the drink came approximately 30minutes later!
The receptionist at the hotel sorted the mistake out and apologised however I believe that the waiters and waitresses seemed to be lacking in training and this showed, also the staff kept changing for our orders- which would explain the confusion in orders and bills, and also lead to the service feeling impersonal and definitely not a 4 star quality! If the evening meal at the Grill bar would have been more professional the star rating would've been much higher, unfortunately this would be the main concern for why we would not visit this hotel again.
The room was modern- however we did notice that there were stains on the bed sheets which felt like sandpaper and have actually gave me carpet burn on my elbows and shoulders- believe it or not! I never usually write reviews- although I would prefer to tell people a honest review of my experience- I have visited many qhotels including the Nottingham Belfry and have never had a bad experience yet- apart from the small but vital things at the Forest Pines, Hope this helps!
Dear sarah k Thank you for taking the time to write your review following your recent spa break with us here at Forest Pines. I was disappointed to learn that your experience did not meet with your expectations and that you had problems when dining with us in the evening.
Spa & Leisure
Your comments have highlighted a number of training issues which we will be addressing with our teams. I do hope that you will not be deterred from staying with us again in the future and would look forward to welcoming you back should you decide to pay us a return visit.
Had lunch here a few months ago- so this is a late review. Nice facilities, friendly staff. It has a 27 hole golf course and spa with conferencing and a nice pool. Worth a trip- especially for golfers or business trips.
Extensive golf shop and golf carts for hire if required. Dear Richard S Thank you for taking the time to write your review following your visit to us for lunch a few months ago. I am pleased to hear that you had an enjoyable time, and look forward to welcoming you back should you decide to pay us a return visit.
Stayed valentines night and hoped for a relaxing night. Arrived at 4pm to be told all tables in the restaurant were booked, the lady on reception said we should have made a reservation, but it mentioned this nowhere.
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Many unhappy people turned away through over booking. So into the grill restaurant we were sent not bad if you like waiting 30 mins to be asked for a drink and even better if you like tinned peas and awful wine. On a plus side clean rooms and helpful staff. Not the first time here but i guarantee it will be the last. Dear Chrys C Thank you for taking the time to write your review following your recent stay with us here at Forest Pines.
Please accept my apologies if your dining experience did not meet with your expectations. I can assure you that this is most definitely not our usual standard of service, and that your comments will be fully investigated. We will be working with our teams to ensure that there is no recurrence of the issues you describe. I was sorry to hear that you will not be returning, as we would welcome the opportunity to restore your faith in Forest Pines.
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Forest Pines Hotel & Golf Resort
Log in to get trip updates and message other travellers. What a lovely spa break! Lowest prices for your stay. Guests 1 room , 2 adults , 0 children Guests 1 2. View all 8 deals Hotels. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
View all 8 deals. Collapse deals. More Show less. Date of stay: February Trip type: Travelled with friends. Thank Funnyno1. Report response as inappropriate Thank you. We appreciate your input. See all 1, reviews. Go local. Body treatments: We have the answers. Explore all spa days. Explore all overnight spa breaks. About Reviews Group booking Book now. Part of QHotels. Browse services. Spa Day 6. Group booking inquiry.
Facilities 5 singles and 1 double treatment room Dedicated lounge and relaxation room Well-equipped health club meter long, 1. Other Hotel Spas in Broughton, Lincolnshire.
Book a Golf Break - DoubleTree by Hilton Forest Pines Spa & Golf Resort
Mon Monday. For serious medical emergencies call 9 ' Supplements apply for sole occupancy of a double or twin and any room upgrades. If you have booked a spa break with us, we ask that you arrive 15 - 20 minutes before your scheduled treatment time, so you can complete our consultation form and begin your relaxation experience. If you have any pre-existing physical or medical condition's including pregnancy, please let our spa teams or booking agents know at the time of booking. All guests have free use of the leisure and can use the facilities prior to the 3pm check in and after the 11am check out.
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The lunch can be taken either day between Please note that Breakaway Club payment terms are only applicable on Breakaway Club offers and other promotional package offers i. If you book on a fully pre-payable advanced purchase saver rate, then these breaks will be non-refundable. On a flexible rate, you have until 12 noon on the day of arrival to cancel your stay. You should leave by 11am on the day of departure. Late check-out may be available on request, simply ask at reception and we'll notify you of any additional charges. If you have a gift card that you would like to use against your forthcoming stay, please call to make your booking on , see below for our opening times.
Opening hours to call Monday to Thursday — 8am to 9pm except bank Holidays 9am to 6pm Friday — 8am to 8pm Saturday — 9am to 5pm Sunday — 10am to 5pm. Over 4 rooms, Tee times must be booked directly with the hotel or online, before you arrive. Before you play: We encourage all our guests to arrive at least 45 minutes before their tee time so they can get hit some warm up balls at our Golf Academy.
If your game isn't up to scratch, then please give us a call at the hotel and book in a lesson with one of our expert PGA Pros. If you have not already booked your buggies please contact the Golf Shop at the hotel and we will be more than happy to add these on to your reservation. Please note that the availability of buggies is always weather dependant and a decision will be made by the head greenkeeper at the beginning of each day, this is to ensure no undue damage is caused to the golf course.
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